Katie Drevs

Katie is an Advisor with Press Ganey Associates, the leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions serving more than 33,000 health care facilities. The company’s mission is to help health care organizations reduce patient suffering and enhance caregiver resilience to improve the safety, quality and experience of care Katie has been with Press Ganey since 1998, where she has worked with over 200 clients in helping them improve their patients’ experience. In her role, she has traveled the country working with various hospitals and health systems, including medical practices on many topics, including; utilizing performance improvement data, everyday solutions, using statistical data, and report interpretation. Katie facilitates workshops, delivering presentations, one-on-one coaching of staff, observing staff interactions with patients and providing in-depth analysis of findings to leadership. She engages with client organizations to improve the overall