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Fadi Al-Meamarji
Deputy Director of Patient Experience & Customer Care Advocacy
Jeddah Second Health Cluster
Fadi Meamarji is the Deputy Director of Patient Experience Measurement and Improvement at the Jeddah Second Health Cluster, Ministry of Health, Saudi Arabia. With extensive expertise in patient experience, quality improvement, and service excellence, he is committed to enhancing patient satisfaction and healthcare outcomes across both primary healthcare centers and hospitals.
He leads strategic initiatives focused on analyzing patient feedback, implementing data-driven improvements, and optimizing service delivery. Utilizing Press Ganey insights, performance frameworks, and evidence-based methodologies, he works to drive sustainable advancements in patient-centered care.
Dedicated to fostering a culture of excellence and innovation, Fadi actively collaborates with key stakeholders to align healthcare services with international best practices. As a thought leader in the field, he frequently speaks at industry conferences, sharing insights on advancing patient experience across diverse healthcare settings.