Eman AlMutairi
Patient Experience Director
Health Holding Company (HHC)
Eman AlMutairi is a passionate advocate for patient experience, with over 16 years of experience and a visionary approach to healthcare transformation in Saudi Arabia. As the Director of Patient Experience at the Health Holding Company, she leads initiatives to embed patient-centered care across primary, secondary, and tertiary services. Previously, Eman played a pivotal role in transforming over 2,100 primary healthcare centers across Saudi Arabia during her tenure as the Director of Quality and Patient Experience at the Ministry of Health, significantly elevating quality and patient satisfaction. A dedicated CBAHI surveyor, she exemplifies a commitment to healthcare, patient experience excellence and sustainable improvement.