Dr. Rabih Abouleila

Dr. Rabih Abouleila is a distinguished healthcare leader with extensive experience in patient experience, healthcare management, and clinical excellence. As the Patient Experience Director and Family Medicine Consultant at International Medical Center (IMC), he spearheads transformative initiatives to enhance patient-centered care, integrating innovative tools such as Patient-Reported Outcome Measures (PROMs) and hybrid care models combining traditional and virtual medicine. With a background spanning over a decade in the GCC, Dr. Abouleila has led strategic healthcare projects, achieving high-impact outcomes in quality improvement, telemedicine, and operational efficiency. He played a pivotal role in securing 99.64% CBAHI Accreditation and was instrumental in attaining NHRA Diamond Level Accreditation for multiple ambulatory care centers. His expertise in Lean Six Sigma, healthcare quality, and business intelligence enables him to drive sustainable change in hospital systems.

A published author in international medical journals, Dr. Abouleila’s research focuses on culturally sensitive healthcare, patient engagement, and innovative approaches to quality improvement. His work in patient experience has gained national and international recognition, positioning him as a thought leader in the evolving landscape of value-based care. Dr. Abouleila holds a Master’s in Healthcare Management (RCSI) and multiple professional certifications, including CPHQ, Lean Six Sigma Black Belt, and CPXP. His leadership philosophy revolves around data-driven decision-making.