Dr. Laura Cooley

Laura Cooley, PhD, is a leading voice in value-based care, championing patient-reported experiences and outcomes. As Editor-in-Chief of the Journal of Patient Experience, she drives the dissemination of research that transforms health and care experiences with research and actionable-insights.

Previously, Dr. Cooley served as an executive leader at The Academy of Communication in Healthcare, collaborating with C-suite leaders to implement strategies that improve communication, relationship-centered care, and patient experience.

A sought-after speaker and advisor, she consults healthcare organizations on aligning patient experience and engagement with value-based care goals. She co-edited Communication Rx: Transforming Healthcare through Communication and Relationships, a key resource for healthcare leaders.