PXSX 2025 – Riyadh Workshop

WORKSHOP

The Power of Empathy in Healthcare: Enhancing Patient and Staff Experience

Conducted By:

Phil Stylianides Chief Operating Officer Picker Institute

Certified Workshop By:

Picker Institute

Workshop Objectives:

• Define empathy and its role in healthcare.
• Understand the importance of empathy for patients, staff, and healthcare quality.
• Explore the link between empathy, person-centered care, and The Picker Principles.
• Develop practical empathy skills and real-world examples.