Picker is an international charity working across health and social care. Established in the US in 1986 and UK in 2000, their work is at the forefront of understanding and furthering the link between patient experience, person centred care, and clinical excellence.
They use people’s experiences of healthcare to identify priorities in delivering the highest quality care, working across health and social care.
Their approach is about understanding the things that matter most to people about care. Their ‘Picker Principles of Person Centred Care’ are an internationally renowned quality improvement framework that underpin measurement of high quality person centred care. The Principles articulate their belief that everybody deserves timely access to safe, high quality care that addresses their own individual preferences and needs.